TRACK YOUR ORDER

To view the status of your order, log in to your account using the email address you used to make the purchase.
We will send you a one-time code to access your account.
If you need assistance, contact us: our team is always ready to assist you, step by step.

Can't access your account?

Check your order confirmation email or contact us.
Delivery times may vary depending on the country and time of year.

I have never created an account: why are you asking me to log in?  

Your account is automatically created using the email address you used to place your order. By logging in with the temporary code, you can view the purchases linked to that email address without having to register with a username and password.

I don't remember which email address I used to make the purchase.  

Check which address you used to receive the order confirmation.

I did not receive the code via email. What should I do?  

Please wait a few minutes: sometimes emails take a while to arrive.

Also check your spam or junk mail folder.

If you still can't see it, request a new code from the login page.

Can I track multiple orders?  

Yes. Once you log into your account, you will see all orders linked to the same email address.

Is this system safe to use?  

Yes. We use a temporary, single-use code that expires after a short period of time. This ensures that only those who have access to your email can view your orders.